Warranty & Returns
Our Policies
Our mission is to eliminate preventable airway health issues. While we strive to provide the best possible products, we understand that they may not be the right fit for everyone. We are committed to offering fair and satisfactory policies.
90-Day Breathe Better Promise
We stand behind our science and your success.
The REMplenish Myo-Nozzle is scientifically designed to strengthen
your airway muscles and support proper tongue posture, helping you
breathe easier, sleep better, and feel the difference.
Try REMplenish™ for 90 days with consistent use. If you don't
notice improvement in your breathing, airway strength, or sleep
quality, fill out this form.
We will:
– Work with you to optimize your technique
– Switch your nozzle level, if needed
– Connect you with our Myofunctional Therapist for guidance
– Refund your purchase if it's truly not right for you
We're confident that with proper, consistent use and our support, you'll
experience better breathing.
That's our Breathe Better Promise.
Warranty Policy
REMplenish Myo-Nozzles
90-DAY COVERAGE
If your Myo-Nozzle has a defect or damage within 90 days of purchase, we'll provide a one-time replacement for free.
What's Covered:
– Cracks or breaks during normal use
– Manufacturing flaws in materials
– Defective construction
What's Not Covered:
– Damage from improper cleaning (mold growth, harsh chemicals)
– Lost or misplaced nozzles
REMplenish Water Bottles
90-DAY MANUFACTURING DEFECT COVERAGE
If your bottle has a manufacturing defect within 90 days of purchase, we'll provide a one-time replacement of the defective part for free.
What's Covered:
– Defective lids or caps
– Structural failures (not from drops)
– Manufacturing flaws
What's Not Covered:
– Cosmetic wear (scratches, dents, fading)
– Damage from drops or impacts
– Normal wear from daily use
How to File a Claim
- Select the button below to start your Warranty Claim
- Input your order number and shipping zip code
- Upload photos clearly showing the issue (required for manufacturing defects)
- We review your claim in the order it is received
- Upon approval, replacements ship within 2 business days
Damage and manufacturing defects are assessed by our team prior to approval. We reserve the right to decline any damage that does not qualify as a manufacturing defect.
Replacement Policy
If the exact item is unavailable, we'll send an equivalent product of equal or greater value in a similar style and color.
If you're not satisfied with the replacement option, we'll issue a refund on the product instead.
Return Policy
90-Day Return Window
Ordered the wrong item or changed your mind before opening?
We accept returns of sealed, unopened products within 90 days
of delivery.
What You Will Receive:
– Product cost refunded (minus $5 processing fee)
– Free return shipping label (U.S. customers)
– Refund to original payment method
– Processed within 5 business days of receipt
IMPORTANT:
– Product must be unopened with seal intact
– Original packaging preferred but not required
– Original shipping cost is non-refundable
– International customers are responsible for return shipping
Why unopened only?
Myo-Nozzles, bottles, and other accessories are personal oral care products—like toothbrushes or mouth guards. For health and hygiene reasons, we cannot accept used nozzles.
Your satisfaction matters.
While we can't accept returns or exchanges of used products, we're committed to making sure you have a great experience with REMplenish.
If you're unsure about anything, contact us and we will help.
